People go into a job interview expecting to answer questions, not ask them. But according to RT managers, asking a few well-thought-out questions can really boost your chances of landing the job, because asking questions shows you are fully engaged in the process and have done your homework regarding the facility and what it has to offer.
Inquiries are welcome
Susan Wynn, MSM, RRT, RT manager at Schneck Medical Center in Seymour, IN, says her department always provides a wealth of information during the interview, so job candidates may not have many questions left to ask, but she welcomes their inquiries.
“I would never want a candidate to feel like they are the ones on the ‘hot seat’ and that they can’t ask us for the things they are looking for in a good fit or a good position,” Wynn said. “We want employees to stay long term, so it is in our best interest to allow questions that will give them a feel for the culture of the organization and department. We can’t always assume that just because they applied and accepted the interview that they are sold on us.”
Questions Susan Wynn would like to see candidates ask —
- What do you provide your staff as far as continuing education or updates on care guidelines, etc., are concerned?
- Is anyone on staff involved in the state society?
- Do you allow staff days off to attend seminars, or do you send staff to seminars?
- Are you an Apex department, or if not, how do you fall within the parameters of the Apex standards from the AARC? (e.g. staff mix, career ladders)
- Does RT sit on hospital teams/committees? If so, what are those team topics and how does an RT get to participate on those teams?
- Is there opportunity to become involved in community education (e.g. health fairs)?
- Is there opportunity to become involved with RT students or recruitment efforts?
- What do you typically do for Respiratory Care Week?
“Most candidates don’t ask a lot of questions, but I feel like it is a great opportunity for the candidate to give some insight into their priorities and their interests,” Wynn said.
Preparation is key
As the long-time director of respiratory care and pulmonary function at 446-bed UCLA Ronald Reagan Medical Center in Los Angeles, CA, Jeffrey Davis, BS, RRT, has hired a lot of RTs in his career, and he always appreciates it when a candidate walks into the interview with two or three questions for him.
“It shows an interest on their part that goes beyond just finding that job and making an income,” he said. He suggests candidates prepare their questions beforehand and make it obvious that they are referring to those notes when asking them. He also advises candidates to be cognizant of the manager’s time when asking their questions.
“I usually have up to an hour for your interview,” Davis said. “One or two questions will suffice.” That said, he believes it’s best to bring more than just one or two so you can ask the questions that most fit with the discussion you’ve been having with the manager.
Jeff Davis’s top two questions for interviewees to ask —
- What are you looking for in a new employee?
- I see on your website that _____. How is this implemented in RT?
“This tells me you did your homework and you want to know as much about your possible future employer as possible,” Davis said. ”Not every RT department has a website, but almost every hospital or health care facility does. Get to know where you are applying.”
Interviewing the position
At Intermountain Healthcare in Salt Lake City, UT, BSRT students take part in an executive clinical rotation that includes some fairly aggressive interview prep.
“We hold a pretty intense interview workshop that culminates in them participating with practice interviewing,” said Kim Bennion, MsHS, RRT, CHC, administrative director of respiratory care services. “During the prep portion, I empower them by telling them they are interviewing the ‘position’ as much as they are interviewing for it.”
She encourages the students to ask questions that will give them more information about the facility and its dedication to moving the profession of respiratory care forward.
These are the questions Kim Bennion recommends her students ask —
- What do you feel are the largest benefits of working for your hospital/department?
- What is your department’s first year and total turnover rate?
- What are the largest challenges your RTs are currently facing?
- As the director/manager, where do you feel RT will be in five years?
“As I tell the students, this will allow you to evaluate the manager/director’s vision and drive for impacting the profession, employee satisfaction, and the pros/cons of working for this manager/director in this department,” Bennion said.
The what and the why
Cheryl Hoerr, MBA, RRT, CPFT, FAARC, is director of respiratory and sleep services at Phelps Health in Rolla, MO, and a former chair of the Program Committee for the AARC Congress who has presented on this topic many times at the annual Student Symposium.
Here are the top questions she’s included in her presentation and why —
- Which of my skills do you see as most important for the challenges that come with the position? This helps you verify that your expectations of the job are accurate.
- How will the department help me develop? Applying your current skills is one thing, improving them is another challenge altogether. Asking this question shows the interviewer that you’re interested in self-improvement and growing your skills.
- Can you tell me a little about the team I’ll be working with? The answer to this question may give you an idea about how well your personality and skills will fit in with the existing therapists.
- What constitutes success with this position and department? This is a great way to demonstrate that you’re interested in succeeding (not just punching a time clock) and it also gives you key insights into the expectations of the position and the culture of the company.
- What have you enjoyed most about working here? Your prospective boss can relay what he/she values most and what led to his or her personal success with the organization. Then you can decide whether you share the same values and can envision yourself working there.
- Do you see any gaps in my skills or qualifications that I need to work on? This question tells the interviewer that you’re willing to fill any gaps that might exist. For you, the worst-case scenario is that there are gaps that will preclude you from getting the job, but that’s valuable information to take into your next interview. In the best case, the interviewer won’t have any answer, and hopefully you’ll be shortlisted for the position!
Beyond the paycheck
Asking questions during an interview may seem a little daunting, especially for RTs seeking their first job right out of school. But as these managers suggest, speaking up can actually make you a stronger candidate. So next time you head out to an interview, take a few questions along and show the hiring manager you’ve given the position some serious thought beyond just a paycheck.