The Lead Facilitator will welcome attendees to the course and discuss current expectations placed upon respiratory leaders from their employers, senior leaders, students, employees and colleagues as it relates to executive level communications. In turn, a brief gap analysis will be performed that highlights the expectations of respiratory therapy leaders vs. current skill sets prevalent within the profession. Finally, a framework for the rest of the day will be highlighted as well as expectations for each learner/participant.

Innovation often gets bogged down in project roadblocks. Follow the presenter as she assists attendees in identifying key obstacles and solutions to moving projects forward. A simple team exercise for rapid obstacle recognition and solution identification will be presented. Attendees will practice this exercise in small groups and be prepared to conduct this exercise for “teaming” in their place of employment.

The ability to effectively lead high stakes conversations is necessary in work settings and private relationships whether you are an educator, manager or staff therapist. Join this industry leader as she lays the foundation for conducting effective, high stakes conversations. Attendees will practice conducting scenario-based conversations in small groups and will be provided templates for documenting conversations and improvement initiatives.

Behavioral-based interviews are not novel; however, some individuals may lack the skills necessary to answer such questions effectively. Whether you are interviewing students or potential candidates for employment or are the candidate yourself, this course is for you. The ability to “find” and then “tell” your story using unique, brief answers will be reviewed and practiced during this interactive session.

Patients’ desires for interventions and care may vary widely. Such conversations require a skilled interviewer to help patients understand, select and document wishes and patient-centered goals. The presenter will introduce the basics of motivational interviewing in terms of use with patients and will guide attendees in practicing these basics in small, break-out groups. While this interactive session is patient-centered, practicing motivational interviewing is applicable to many settings and produces more meaningful conversations. Attendees will receive suggestions for ways to initiate open-ended questions as well as templates for goal attainment scaling and capture of patient discussions.

Executive leaders often receive only a written proposal on which to make decisions of support, rejection, or resources. Follow the presenter as she shares strategies and templates to create effective written communications. Attendees will practice in small groups creating a high impact SBAR. Participants will also receive a variety of written communication templates including, but not be limited to: SBAR, Survey Guiding Document, Executive Summary, A3s and resumes.

The lead facilitator will provide an executive level summary of the learning that took place and tips on how to implement the skills learned through the session in your own workplace.