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AARC Congress 2021 LIVE! — A Virtual Learning Event

December 1, 3, 7, 9



Opening Keynote: To Care is Human — A Bed’s Eye View of Respiratory Care

Tiffany Christensen

CF Patient, Author, Instructor, Patient Advocate
Tiffany Christensen

Tiffany Christensen

A patient advocate and patient experience professional, Tiffany is a life-long cystic fibrosis patient who has received two double-lung transplants and is currently receiving hemodialysis while awaiting a donor kidney.

Tiffany is Vice President for Experience Excellence at The Beryl Institute (Nashville), where she is focused on supporting the integration of patient and family perspectives, and shining a light on systemic racism in healthcare. She is also faculty for the Institute for Healthcare Improvement’s Patient Safety Executive Development and Chief Quality Officer Programs, and a member of several boards dedicated to bridging the gap between healthcare policy and the lived experience of patients.

Tiffany has authored three books exploring advocacy, end-of-life planning and partnership strategies in healthcare. A TeamSTEPPS Master Trainer and a Respecting Choices Advance Care Planning Instructor, she has previously worked in patient advocacy and engagement at Duke University Hospital (Durham) and the North Carolina Hospital Association.

Closing Keynote

Shawn Harper

Former NFL Player, Life Coach, American Services and Protection CEO
Shawn Harper

Shawn Harper

Shawn Harper is a former NFL offensive lineman who played a total of seven seasons with the Rams, the Oilers, the Colts, and NFL Europe. He is now a powerful national and international public speaker, captivating, inspiring and motivating audiences to maximize their potential and take the steps needed to manifest their corporate and personal dreams and visions.

Mr. Harper has been a business owner since 2004, directing American Services and Protection, a successful security services firm in Columbus, Ohio.  He is also a family man with a wife and a teenage son.

From the grit and sweat of the NFL to the power of the corporate board room, Mr. Harper applies his keen wisdom to lift others out of the “stuck” position and onto the path to victory.  While most people focus on the application of success and leadership, Mr. Harper believes that you must evaluate your belief systems and make the changes that allow you to win from within!


On-Demand Access to sessions runs Dec. 10, 2021–March 4, 2022. CRCE is not available for On-Demand Viewing.