AARC Career Center

Location:
Irving, Texas
Job category:
Other
Position type:
Full-time
Advertiser:
American Association for Respiratory Care (AARC)

Member Services Specialist positions – American Association for Respiratory Care (AARC)

The American Association for Respiratory Care (AARC) is looking to fill two Member Services Specialist positions. This role will be responsible for providing excellent customer service to support membership recruitment, retention, and engagement plans. This entry-level position will work primarily with respiratory therapists throughout the United States and has direct communication with members. Potential candidates must possess excellent written and verbal communication skills, seek to improve data quality, and demonstrate strong problem solving and time management skills with a proactive approach.

AARC is looking for a Member Services Specialist to:

  • Process membership applications and other database changes.
  • Communicate with members and prospective members.
  • Monitor online communities to confirm compliance with policies and help identify opportunities for additional engagement.
  • Be the initial point of contact for state affiliate leadership in response to announcements, questions, and other customer service items.
  • Prepare reports and track outcomes for a variety of initiatives.
  • Support special projects and events.
  • Other duties as assigned.

Qualified candidates will:

  • Possess a high school diploma or equivalency; Associate or bachelor’s degree preferred.
  • Interact with a diverse client base and be proactive in resolving customer concerns.
  • Collaborate on multiple projects and prioritize initiatives.
  • Be proficient in MS Office suite.
  • Possess a strong internal drive to succeed and be able to self-motivate.

Interested candidates should apply by emailing a cover letter and resume to statesociety@aarc.org.

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