Frequently Asked Questions

I am an AARC member, but my order does not display the member discounted price.
When you checkout, you will be asked to login. Once you have done this, the prices of any products already in your shopping cart should adjust to the member price.
What credit cards are accepted in the AARC Respiratory Catalog?
We accept Visa®, MasterCard® and American Express®.
Can I pay through the online store with a check or money order?
Online orders require a credit card. Orders paid with a check or money order are welcome, however. See 4 Ways to Order.
My hospital requires a purchase order? Are they accepted?
Online orders require a credit card. But many people use purchase orders when ordering from AARC. See 4 Ways to Order.
I need my order right away. Do you offer express shipping?
Yes, we do. However, express shipping is not an option through the online store. Contact Customer Service at 972-243-2272 between 8:00 am and 5:00 pm Monday through Friday, Central Time, for assistance in placing a rush order. See more information in Shipping/Handling.
What is your return policy?
Orders must be returned within 10 days of receipt of the shipment. When you receive your order, please check it immediately. The full return policy and instructions are printed on the back on the packing slip that comes with your order. If there is a problem, contact Customer Service at 972-243-2272.
What is the best way to find educational products on a particular topic?
Use the Search box at the top of the Store Home page. Enter a word or phrase that is specific to your topic and click SEARCH. The titles and descriptions of every product, event and course in the online store will be searched and a complete list of items that match will be displayed.
Why should I shop at the AARC Store?
We know you have choices. But purchases you make from the AARC Respiratory Catalog carry added value beyond the obvious purpose. Every purchase provides direct revenues into the AARC that support educational programs like free CRCEs, public relations efforts for growth and awareness of the profession, advocacy at the national and state level, the website that is loaded with information, and much more.