Frequently Asked Questions
For Accessing Your AARC Account On or After Sept. 27, 2018
How does this affect me?
Primarily, you will no longer be able to log onto our website without using your assigned membership default password. To be specific, your assigned default password is your membership ID number, plus your lowercase initials.
Default password example:
Name: Mark Smith
Member ID: 9659538
Password: 9659538ms ← (membership ID along with his Mark Smith’s ms lowercase initials)
What if I haven’t changed my default password from when I joined AARC, what do I do?
If you never changed your assigned default password when you initially joined and signed-up for an AARC ID (or Member #) account, then you can sign in as you always do on AARC.org. Only those users who have changed their default passwords will have their passwords reset to the default password on Sept. 27; which is your AARC ID (or Member #) and lowercase initials.
What if I don’t choose to use my default password to login or I don’t know my AARC ID (or Member #)?
You will not be able to log in or have access to your account. If you need assistance in accessing your account or do not know your AARC ID (or Member #), contact customer service at 972-243-2272 or email@example.com. We are happy to help – we’re here for you!
Will my AARC ID (or Member #) change?
No, your AARC (or Member) account number will NOT change.
Will I be able to change my password after I’ve logged in to my account with the default password?
Yes, on or after Sept. 27 you will be able to change your password after the initial log-in with your default password. (see above example)
What if I’m not able to log in or access MyAARC account on or after Sept. 27, what do I do?
Contact Customer Service immediately so we can enable access to your MyAARC account as quickly as possible! 972-243-2272 or firstname.lastname@example.org.
What to Expect Once You’ve Logged Into MyAARC
Will some of the screen-views and webpages appear different once I’ve logged into MyAARC?
Yes. When logging into your MyAARC account for the first time, you will notice that your personal account screen-views will be different and unfamiliar from past visits to our website. Webpages where you normally access and edit your profile, check your membership status, account history, committees, billing, manage your CRCE’s, purchase history, etc. will have a new look.
While these new screen-views are in-fact different from your past user experience, your account membership information, personal profile, event registrations, CRCE history and transcripts, purchase history etc. will remain in-tact without alterations to your account.
Where do I find my account profile information, membership status, registrations, purchases, etc.?
We encourage you to navigate and explore MyAARC once it’s released so that you’re equipped to manage your account and membership benefits.
In addition, on or after Sept. 27 you’ll want to stay tuned to AARC.org – as there will be an ongoing release of instructions for MyAARC’s membership platform to address member questions.
What should I do if I believe my account information is inaccurate?
If you find a discrepancy of information or errors related to your account, contact customer service immediately so that they can ensure your services are restored promptly.
You can reach customer service at 972-243-2272 or email@example.com.
Will the process to join or renew my membership change?
Through the MyAARC platform, we’ve simplified the registration process for joining and renewing your membership. Here’s what you can expect from the new online system:
- Automated Membership Selection – After you answer a few questions about yourself, the new system automatically determines your membership level type. This takes the guesswork out of which level to choose.
- Easy-to-Add Upgrades – MyAARC will take you through a simple upgrade selection process. Upgrades are optional and include:
- Print versions of AARC Times and/or RESPIRATORY CARE.
- Specialty Sections
- Itemized Package Summary – Before you complete your purchase, you will have the chance to review a simple line-item summary of your membership package, complete with any selected upgrades.
Will registrations for Annual Meetings change on or after Sept. 27, 2018?
AARC has already implemented a new way to register for our annual International Conference. The new website offers more flexibility with payments as well as full access to your registration details 24/7.
How will I check my CRCE transcript on or after Sept. 27, 2018?
A release of instructions on AARC.org is coming soon, providing details on how to access your CRCE transcripts from MyAARC’s membership platform.
Will purchasing AARC courses and webcasts change on or after Sept. 27, 2018?
Overall, the process will remain the same, but some screen-views may appear different than in the past. If you need further instructions upon MyAARC’s release, stay tuned on AARC.org for instructions on how to purchase a course or webcast.
Will shopping at the AARC Store change on or after Sept. 27, 2018?
Overall, the process will remain the same, but some screen-views may appear different than in the past. If you need further instructions upon MyAARC’s release, stay tuned on AARC.org for instructions on how to make purchases at the AARC Store.
What other things will change?
Most processes will remain the same overall, but some screen-views may appear different than in the past. If you need further instructions on or after Sept. 27, stay tuned to AARC.org – as there will be an ongoing release of instructions for MyAARC’s membership platform to address additional member questions.